PEOPLE WITH DISABILITIES

Travel tips

Accessibility for people with reduced mobility

Dubai is committed to continuous improvement in accessibility for people with reduced mobility, with dedicated initiatives to ensure the city is welcoming to all.

Accessible transport

  • Public transport: Public transport, including the metro and buses, is equipped for wheelchair users, with access ramps and dedicated spaces.
  • Air and ground transportation: Emirates Airlines and Etihad Airlines offer special services for travelers with reduced mobility, including wheelchairs and escorts to the aircraft. Don’t hesitate to contact them for more information. Emirates : Dubai +971 600 555 555 Global +32 27007007 German and French will be available from 8:00 to 18:00 (Monday to Friday) and from 9:00 to 17:00 (Saturday and Sunday). English speakers are available to help you 24 hours a day, so they can answer your call sooner in this case. / Etihad: Dubai +971 600 555 666 Belgium +32 (0) 22 008880. Dubai’s buses and metro are equipped with dedicated wheelchair spaces.
  • Cabs: Wheelchair-friendly cabs are available and can be booked in advance.

Barrier-free accommodation

  • Hotels: Many hotels in Dubai offer specially designed rooms, barrier-free entrances and facilities adapted to the needs of people with reduced mobility.

Tourist attractions

  • Site accessibility: Major tourist sites, including the Burj Khalifa, Dubai Mall and Dubai Aquarium, offer full access and facilities for wheelchair users.

Accessible beaches

  • Beach facilities: Some beaches are equipped with special access paths, beach chairs adapted to the sand, and shaded areas for people with reduced mobility.

Leisure and activities

  • Adapted activities: Dubai offers a range of activities, from theme parks to sporting events, that are accessible and offer necessary accommodations for people with disabilities.

Support and services

  • Specialized assistance: For tailor-made support, help is often available in public places and shopping centers to accompany and assist people with reduced mobility.

  • Airport assistance: On arrival in Dubai, specialized services assist people with reduced mobility as soon as they land and during immigration procedures. To plan ahead and get more information on airport accessibility, contact DXB on +971 4224 5555 or DWC on +971 4504 5000.

  • Accessible malls: Malls offer wheelchair access free of charge.

Resources and information

  • Information: Detailed information on accessibility can be obtained from the Dubai Information Center for the Disabled.

For further information on accessibility in Dubai, please contact the Information Center for the Disabled or visit their official website.